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Business Entertainment
Business lunches are growing in popularity here. Business breakfasts,
however, are not a part of Chinese business culture.
Evening banquets
are the most popular occasions for business entertaining. Generally,
these events start between 6:30 p.m.-7:00 p.m. and last for two
hours. If you are the guest, you should arrive on time.
If you wish,
arrive around 15 minutes early to a banquet; your Chinese hosts
and counterparts will probably be present before the proceedings
officially begin.
Banquets are
hosted with varying degrees of extravagance, usually in a restaurant.
Wait to be seated,
as there is a seating etiquette based on hierarchy in Chinese business
culture.
Generally,
the seat in the middle of the table, facing the door, is reserved
for the guest of honor. The host sits directly to the left. Everyone
else is seated in descending order of status. The most senior member
sits in the center seat. Follow this seating pattern if you are
hosting a banquet or a meal in your residence, whether for business
or purely social reasons.
The host is
the first person at the table allowed to begin eating and drinking.
Then, the rest of the company can proceed with the meal.
Business is
usually not discussed during the meal.
It is not uncommon
for a host to order enough food for ten people at a table of five.
He or she loses face if there are not plenty of leftovers at the
end of a meal. Rice, considered by many Chinese to be filler, is
generally not served until the end of a meal. So, if you want to
eat rice with your meal, be sure to ask the waitress (or "Xiaojie"
in Chinese) to serve it early, particularly if the food is spicy.
During a meal,
as many as 20 courses can be served, so try not to eat too much
at once. The best policy is to lightly sample each dish.
Leaving a "clean
plate" is perceived to mean that you were not given enough food-a
terrible insult here. On the other hand, leaving a food offering
untouched will also give offense; even if you find a dish unappealing,
try a small portion for the sake of politeness.
One important
part of Chinese business entertaining is a tea drinking ritual known
as "yum cha." It is used to establish rapport before a meeting or
during meals.
If you do not
want a "refill" of tea, leave some in your cup.
If you are served
food that does not require utensils, you may be given a second cup
of tea for the purpose of dipping and cleaning your fingers.
It's perfectly
acceptable to reach in front of others for dishes and other items.
Seeds and bones
are placed on the table or in a specially reserved dish; never place
these objects in your bowl.
It will be appreciated
if you use chopsticks. When you are finished eating, place your
chopsticks on the table or a chopstick rest.
Placing your
chopsticks parallel on top of your bowl is believed to bring bad
luck.
Sticking your
chopsticks straight up in your rice bowl is considered rude because
in this position, they resemble the joss sticks that are used in
Chinese religious rituals.
Do not put the
end of the chopstick in your mouth.
When eating
rice, follow Chinese custom by holding the bowl close to your mouth.
Slurping and belching at the table can be perfectly acceptable:
they are perceived as signs that you are appreciating the meal.
Scorpions, locusts, snake skin, bile, and blood are considered delicacies.
Toothpicks
are usually offered between courses and at the conclusion of a meal.
When using a toothpick, cover your mouth with your free hand for
concealment.
Forming a personal
relationship ("guanxi" in Chinese) in your business dealings is
very important. Little or no distinction is made between business
and personal relationships and to succeed in China, you must establish
close personal ties with your Chinese business colleagues. Respect
and trust must be earned before the Chinese will do business with
you. Part of this involves participating in the strong drinking
culture that exists here. Generally, the Chinese regard with suspicion
anyone who does not participate in the inevitable drinking that
takes place during almost all business dinners. And it is at these
kinds of social occasions that most negotiating breakthroughs are
made.
Toasting, usually
with beer, is an important part of Chinese business etiquette.
The host of
a banquet offers the first toast. If you prefer not to drink alcohol,
it's perfectly acceptable to toast with a soft drink, glass of juice,
or mineral water.
Toasts will
be proposed throughout the meal. The popular toast is "ganbei" ("bottoms
up!").
Sometimes, the
Chinese enjoy testing the ability of a foreigner ("laowai" in Chinese)
to handle his or her alcohol, especially "er gua toe", a potent
clear alcohol that one might compare to airline fuel. A good practice
would be to eat something beforehand.
Before smoking,
it's polite to offer cigarettes to those in your company.
The meal has
reached a definite conclusion when fruit is served and hot towels
are presented. Shortly after these items are offered, guests should
make preparations to leave. In accordance with Chinese business
etiquette, the host will not initiate the guests' departure.
Tipping is generally
considered an insult in China. It is sometimes expected, however,
in some of the bigger hotels and by younger service personnel.
Follow Chinese
business protocol and reciprocate with a banquet of the same value;
never surpass your host by arranging a more lavish gathering.
Generally, the
Chinese are not great experimenters when it comes to their diet.
Unless he or she has traveled extensively, the typical Chinese buisnessperson
doesn't like Western food. Better to take your guests to a good
Chinese restaurant rather than, for example, the latest French restaurant
opening in Beijing. They'll appreciate it.
If you are hosting
a banquet, you should arrive at least 30 minutes before your guests.
Home entertaining
is very popular in China. If you are invited to a Chinese home,
you will probably be asked to remove your shoes. Arrive on time,
but not too early.
When inviting
people to your home, avoid serving cheese: it is usually incompatible
with the national diet.
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